Terms and Conditions
Important
- Please read these terms and conditions carefully. You are required to read and understand them before instructing us to proceed with your application. If you do not accept these Terms and Conditions, please do not use this Website nor the services provided by us, as described on this website.
- By using this website to request services from us, you accept these Terms & Conditions.
- Nothing contained in this document affects your legal rights as a consumer, under the Consumer Rights Act 2015, The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and any other relevant consumer legislation.
PRODUCTS
Business customers
We have a no change of mind policy due to the nature of our business for hygiene reasons.
If a machine has been purchased and there is a problem, please contact us. Due to selling business to business you are bound by our terms and conditions.
You must be a fully trained nail technician to purchase products from our site. A non-qualified beginner, can only purchase products to use in the beginner’s courses, please see below.
Consumer Customers
We only sell products to consumers, who are students training to become a qualified nail technician. In this case, these students are likely to be consumers for the purpose of the relevant legislation.
If you are a consumer purchasing products from us, it is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations, please contact us.
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days, which starts the day after which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods.
On certain items, we have put a seal on the goods, to protect them from a hygiene point of view. Consumers will lose their right to cancel if they unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
To exercise your right to cancel this contract you must inform us of your decision to cancel this contract by making a clear statement. We recommend this is communicated by email or sending a letter by recorded delivery so that you can prove the action you have taken, if necessary. You may use the model cancellation form (see blow), but this is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than:
(a)14 days after the day we receive back from you any goods supplied or:
(b) if earlier, 14 days after the day you provide evidence that you have returned the goods; or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earliest.
You shall send back the goods or hand them over to us or (Nail and Beauty Excellence Limited – (47 Blenheim Drive, Hawkinge, Folkestone, England, CT18 7FA), without undue delay and in any event not later than 14 day from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
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Model cancellation form – for consumers only
To: Nail and Beauty Excellence Limited – (47 Blenheim Drive, Hawkinge, Folkestone, England, CT18 7FA – [email protected] ): I / We (*) hereby give notice that I / We (*) cancel my / our contract of sale of the following goods (*) / for the supply of the following service (*), Ordered on (*) / received on (*), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date (*) Delete as appropriate |
DELIVERY OF GOODS
We dispatch goods the next working day (or same working day if ordered before 11am GMT UK time). Goods will be sent by DPD, MyHermes or UPS or Royal Mail. It is the buyer’s responsibility to check & pay for any customs or import charges/taxes that your order may incur. UPS or one of their partners will contact you either by telephone or email if any import charges/taxes are payable before delivery.
Tracking numbers will be emailed to the email address on your order by DPD or UPS (Please check that this doesn’t end up in your spam folder). No tracking is provided if you use Royal Mail.
Our shipping times are an estimate given to us by DPD Or UPS and Nail and Beauty Excellence Limited cannot be held accountable if there are any holdups due to circumstances outside of our control, such as customs delays.
COURSES
Business customers
50% payment is required to secure your place on the course. Full payment must be made 30 days prior to the course.
If you need to reschedule your course, you can request this up to 21 days before your course and we will do our best to accommodate. We will only reschedule a course date once, after that you will lose any monies paid. Cancellation or rescheduling requests must be made in writing to [email protected].
If you cancel within 7 days of your course then you will lose your full payment.
Consumer customers
We only sell courses to consumers, who are students training to become a qualified nail technician.
For consumer customers, you have you have the right to cancel this contract within 14 days without giving any reason. The 14 starts the day after the booking is made.
To exercise your right to cancel this contract you must inform us of your decision to cancel this contract by making a clear statement. We recommend this is communicated by email or sending a letter by recorded delivery so that you can prove the action you have taken, if necessary. You may use the attached model cancellation form, but this is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication before the cancellation period has expired. If you cancel this contract, we will reimburse to you all payments received from you We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation from this contract, in comparison with the full coverage of the contract.
If you agree for the service to be carried out in the cancellation period you must expressly request this. A consumer loses their right to cancel a service contract that has been performed fully within the cancellation period, providing they requested this and acknowledged that they would lose their right to cancel once the contract had been performed fully.
For consumer customers, if you cancel your booking (outside of your legal right to cancel – please see above), we reserve the right to claim from the customer any reasonable and foreseeable losses we incur as a result of the cancellation.
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Model cancellation form – for consumers only
To: Nail and Beauty Excellence Limited – (47 Blenheim Drive, Hawkinge, Folkestone, England, CT18 7FA – [email protected] ):
I / We (*) hereby give notice that I / We (*) cancel my / our contract of sale of the following goods (*) / for the supply of the following service (*),
Ordered on (*) / received on (*),
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
(*) Delete as appropriate
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GENERAL COURSE INFORMATION
Nail and Beauty Excellence Limited reserves the right to cancel any course. In the unlikely event of this happening, you will be given a full refund or the option to change your course date.
Refunds will not be given to any person that fails to turn up to the course.
Purchase of these online courses, is done so on the understanding that you are already an existing Nail technician, who holds the required certification for the Country, or State where you reside. By checking the “Tick” box at checkout you are confirming that this is correct. This does NOT apply to those purchasing the Beginners Level 1 course.
To receive certification, you must successfully complete the course by submitting 3 case studies to jade@nailandbeautyexcellence.com. These will be verified by the Nail & Beauty Excellence Team, before you are issued with your certificate.
Please note, if you are paying in instalments, you MUST purchase the chapters in order. You will not be able to start a chapter without completing the previous chapters first. The courses comes as a whole, and are only broken down to make them more affordable for the purchaser, and not so that students can pick and choose the sections they wish to purchase.
It is the responsibility of the purchaser to make any and all necessary inquiries with the governing body for their respective country in relation to accreditation/recognised qualification regarding this course. Please note that recognised accreditation varies between different countries, and Nail & Beauty Excellence takes no responsibility for accreditation, or recognition of any such accreditation, outside of the United Kingdom.
The techniques shown and taught within the content of this course, when followed correctly, demonstrate safe application of Nail extensions. As with any such treatment, there are inherent risks and it is the responsibility of the individual technician performing the treatment to be fully aware of these risks and explain them in full to any client prior to any treatment being performed.
You must not pass your log-in details to anyone else, or share the online information. You cannot transfer the course to another person after account setup/purchase.
Business customers Once you have purchased an online course we cannot refund you as you have immediate access to the content.
Consumer customers Once you have purchased an online course you agree to waive your cancellation rights as you have immediate access to the content.
Nail & Beauty Excellence Limited take no responsibility for the actions of any individual technicians performing this treatment, or for any injury or discomfort caused to any person – be it temporary or permanent, as a result of receiving this treatment, or use of any equipment, materials or techniques demonstrated within this course. The materials and equipment and techniques demonstrated within this course are suggested and recommended. It must be noted and recognised that individuals receiving the treatment differ, and the products and methods may not be suitable for all. It is the responsibility of the technician performing the treatment to identify and establish if the client is suitable for the treatment and which products are best suited, if any, for that individual.
If you have any questions regarding the above then please do not hesitate to contact us.
Models
Models are not permitted to sit in on the theory aspect of any course Please email [email protected] if you are unsure if a model is required
Payments
- You can only pay for our Services and Products using PayPal. Apple pay, Gpay, Klarna, Clearpay, or Card Payments.
- 50% payment is required to secure your place on the course. Full payment must be made 30 days prior to the course.
KLARNA
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay in 3
- Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.